Strategists trying to understand and influence the future of an organization will study the “containing system” surrounding it. That is, factors that affect the environment in which the organization operates. Social forces, regulatory changes, competitor actions, and global economic trends are examples. But rarely do strategists consider the notion of whether our nation remains a democracy or operates under capitalism as a component of that containing system. It may be time that we do so. Chairman of the Joint Chiefs of Staff General Mark Milley‘s comments at his farewell ceremony moved me deeply. Appointed by Trump, he is voluntarily retiring. You might remember that when Trump refused to concede the election, Milley reached out to his counterparts in China. He said the US would not attack China during Trump’s increasingly erratic last days in office. For this act, Trump has accused Milley of…
Changing times demand new questions and changing strategies
An environmental assessment is a critical part of any strategic planning process. Its purpose is to identify changes around your business that pose risks or opportunities for the business in light of its market position. The assessment follows the identification of Strengths and Weaknesses, creating the well-known SWOT Table. Too often, leadership teams forget the critical next step to the SWOT assessment – identifying the core strategic issues and questions facing the business. Richard Rumelt, a renowned strategist, argues in Good Strategy/Bad Strategy that “A strategy is a way through a difficulty, an approach to overcoming an obstacle, a response to a challenge” and a fresh way to build new competitive strength. Without identifying the strategic issues and challenges/opportunities, you bypass the thinking that can lead to an overarching strategy – a coherence of interdependent moves that together build success. For Walmart, the…
10 best practices of business model innovation leaders
I love the ease with which marketing-guru Seth Godin communicates vital concepts. In a recent blog A Paradox of Expectations he writes: Better than expected might be the level of quality that’s necessary to succeed. Of course, once that becomes the standard, the expectation is reset. The basis of competition has shifted to business models because features and benefits of individual products and services have become so easy to copy. But even business model value promises are subject to the Paradox of Expectations. So how does a leader stay ahead of the commoditization curve? Follow my Ten Commandments for staying out of commodity market quicksand. They form the epilogue of my book about business model innovation, Beyond Price: Differentiate Your Company in Ways that Really Matter. Practice these behaviors in the next year and you’ll better fulfill your unique and highest value role…
Value Promise and Profit Potential, Part Two
If you need a differentiated, superior value promise to win customers’ votes, how do you know when your value promise is no longer working and business model innovation is called for? Make sure you measure repeat purchases, your consideration rates and your win rates. Discover where you’re losing business and why you’re losing business, as losses signal a weakening value promise and threats to profit potential. Lost order autopsies can reveal – Nascent industries reducing customer interest in your categories Your differentiators becoming standards to be considered Non-traditional competitors entering your space Subgroups of customers exiting for simpler offerings Reduced profit margins also indicate a weakened or less differentiated value promise. But leaders too often forget that a compelling value promise creates the best context for reliable profit potential. They fix profits by cutting costs, forgetting value promise implications. A vital strategic leadership…
Business Model Innovation – About My Blog
It’s gotten harder and harder to succeed in business for a long list of reasons that, like gravity, pull leaders into a short-term focus. Our planning deceives us into thinking we’re being strategic when in reality we’re just working at different degrees of tactical. The end result is that we’re too often operationally terrific and strategically shortsighted. Are you ready to unearth an exciting new growth strategy versus incremental improvements to today’s business? If so, you’re ready for business model innovation. My blog uses the lens of business model innovation to help you radically rethink what your business is all about in order to see previously hidden growth opportunities. Together, our conversation will help you create the mindset, mental-wandering, strategic thinking and knowledge that produces better growth strategy decisions and faster execution. Every organization has a business model whether or not leaders articulate…