I feel overwhelmed by the volume of digital messages coming at me from all corners of my life. And I am not alone. My 2013 prediction is that value is about to rapidly migrate once again in technology markets. Over the holidays I met a young woman in her 30s — a former boutique owner [...]

Imagine facing the following situation as the leader of your enterprise. Owing to years of underfunding and neglect, a physical asset that’s a basic driver of your competitiveness and productivity is deteriorating. By not repairing it, you’ve already experienced significant liability costs due to preventable deaths and critical injuries. Experienced engineers have publicly stated the [...]

Were it not for my status as a United Airlines Premiere Flyer that allowed me to bypass a seemingly endless security line, I would have missed my 6:18 AM flight from San Diego to Atlanta. Airport security lines with one hour and longer waits are apparently very typical at peak travel times in San Diego [...]