Photograph of Kay Plantes

Kay Plantes is an MIT-trained economist, business strategy consultant, columnist and author. Business model innovation, strategic leadership and smart economic policies are her professional passions. A former Madison, WI resident, Kay now resides in San Diego, CA. The views on her blog are not those of her employer, IBM.

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January 3rd, 2013

Smarter marketing requires more than personalized messages

I feel overwhelmed by the volume of digital messages coming at me from all corners of my life. And I am not alone. My 2013 prediction is that value is about to rapidly migrate once again in technology markets. Over the holidays I met a young woman in her 30s — a former boutique owner [...]


August 22nd, 2012

Curators: A growing business model opportunity

If you are feeling overwhelmed by the volume of information, options and messages bombarding your daily life, you are not alone. Enter the curator – a role that I believe will become even more dominant in the decades ahead, creating opportunities for individuals and companies alike. The term curator has traditionally been associated with the [...]


October 17th, 2011

Will Netflix’ business model crash as entertainment streams converge?

Netflix’s stock price is falling, fast. My take is that the decline has much more to do with the long-term viability of its business model than the stated cause – recent defections in subscribers owing to a change in its pricing formula and a (since averted) break-up of the company into two parts. Here’s a [...]


September 27th, 2011

Are eroding barriers to entry hurting your business models?

Just 7 years ago, Motorola introduced the first thin cell phone to rave reviews and industry dominance. Yet, in a flash, it faced a flood of lower cost Asian knock-offs then lost its position to smart phones only to be bought by Google. Motorola’s engineering skills, supply chain excellence, and brand name strength were of [...]


November 3rd, 2010

Innovation Makes Google a Leader

Innovation is to this century what quality and efficiency were to the second half of the last century – the dominant focus organizations adopted to improve business results. From a macroeconomic perspective, the shift is welcomed. We need new-to-market industries and jobs to replace those lost to the decades-long, relentless, job-destroying drive for reducing waste [...]


May 19th, 2010

Saving Newspapers Before Google Rescues The Day

Media provides a great case study of creative destruction, to coin Joseph Schumpeter’s term for capitalism’s ability to destroy while creating anew. Yet even massive creative destruction will not reverse the basic economic principal that customers buy based on highest perceived value, where value is perceived benefits less the perceived costs to acquire those benefits. [...]