Photograph of Kay Plantes

Kay Plantes is an MIT-trained economist, business strategy consultant, columnist and author. Business model innovation, strategic leadership and smart economic policies are her professional passions. A former Madison, WI resident, Kay now resides in San Diego, CA. The views on her blog are not those of her employer, IBM.

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June 27th, 2012

What JC Penney didn’t understand about the role of price in business models

Wizard of Oz protagonist Dorothy captures the shock of her post-tornado world in the memorable line, “Toto, I’ve a feeling we’re not in Kansas anymore.” Ex-Apple retail wizard Ron Johnson, now CEO of JC Penney (JCP), must be saying “I’m not in Cupertino, California [Apple’s headquarters] anymore” as he discovers the challenges of transforming his [...]


June 20th, 2012

Reviving local retail through business model innovation

In the new Broadway-bound musical Hands on a Hardbody, ten East Texans seek to reverse their hard luck lives in a competition to win a Nissan truck. In one song, Used To Be, the contestants lament the loss of independent stores across Texas. “How will we know when we’re home,” the cast croons, “in a [...]


June 13th, 2012

Disney’s forward-looking business model innovation

  Disney’s recent decision to restrict products advertised on its child-focused media properties might not appear to be business model innovation in the classic sense. But it is. With that one decision, Disney is redefining how, where, and why they will do business with other companies, and offering a leading-edge value promise to consumers. In [...]


June 6th, 2012

MIT-Harvard edX disruptive business model

Higher education in the US has reached a breakpoint, where underlying and conflicting trends force an abrupt and often unexpected change in how a market works. The conflicting trends for education are that families’ and governments’ ability to pay for rising college costs has fallen at a time when individuals, states and our nation need [...]