Hockey great Wayne Gretsky offered insightful business advice in explaining his scoring success. He said, “A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.” San Antonio, Texas’ Rackspace Hosting understands Gretsky’s model for success. Now twelve-years old, Rackspace designed its business model and [...]

I fondly remember being a guest at a 100th birthday celebration – that of my client Hufcor, the worldwide leader in moveable partitions and walls to create flexible space. But Hufcor wasn’t always the leader. A savvy new owner/CEO, Mike Borden, saved Hufcor from bankruptcy by pursuing an operational effectiveness strategy, process innovation and global [...]

Burger King has struggled for years to capture market share from McDonalds. Let me propose a winning new business model for Burger King. While driving to Door County, Wisconsin for a short holiday, Nick and I stopped at a McDonalds to quench our thirst. I love McDonalds iced tea as the chain provides real lemons [...]

“Bubble or no bubble?” That’s the question being asked about Groupon given its expected $20 to $30B stock valuation. Two and one-half year old Groupon is the pioneer of daily discounts for members from local service providers. Its revenue from 83 million users across 43 countries surged in 2011 to $644M just in its first [...]