Photograph of Kay Plantes

Kay Plantes is an MIT-trained economist, business strategy consultant, columnist and author. Business model innovation, strategic leadership and smart economic policies are her professional passions. A former Madison, WI resident, Kay now resides in San Diego, CA. The views on her blog are not those of her employer, IBM.

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May 30th, 2011

Wall Street ruins many sound business models

Have you ever observed the energy that leaders of publicly traded companies exert to announce and then deliver promised quarterly financial results?  Surely, like me, you’ve wondered how multi-billion dollar companies composed of multiple divisions, and even more business units, achieve their financial forecasts – exactly. My concern is not just about the non-value added [...]


May 18th, 2011

The Broken US Healthcare System Can Heal

What if you found out that your company is spending over twice as much as your competitors on a key element of your business, but the excess spending provides no differentiation, market-share gains or price premiums for your company? You’d likely appoint a team to unearth root causes of this wasteful spending. Welcome to the [...]


May 12th, 2011

Best practices from mid-size gazelles with winning business models

Four fast-growing mid-size company CEOs shared success drivers at the recent Milwaukee Biz-Tech Conference-Expo. With rapid growth rates and distinctive business models, their advice is worth heeding. The panelists Mary Isbister, President of GenMet, a custom metal fabricator Mike Malatesta, founder and president of Advanced Waste Services, Inc. a customized service provider that reduces customers’ [...]


May 4th, 2011

Smart business models start with the right target market decision

Never let market size fool you into making a misconceived target market choice. Social media pioneer Ning wisely gave up its Facebook-inspired dream of success with millions of consumers to serve a much smaller set of business customers instead. In making the change, its customer base grew from 17,000 to over 100,000 according to Fortune [...]