I love the ease with which marketing-guru Seth Godin communicates vital concepts. In a recent blog A Paradox of Expectations he writes: Better than expected might be the level of quality that’s necessary to succeed. Of course, once that becomes the standard, the expectation is reset. The basis of competition has shifted to business models [...]

Protected markets are great things, while they last. But when they end, the protected companies pay a huge price. Do you remember when the US car industry lost its near-monopoly position with the entry of Honda and Toyota, who demonstrated that high quality was affordable? When a consumer discovers there is something better after having [...]

The table lacked butter and olive oil, purposefully. So began my meal Saturday night in Orlando Florida at Seasons 52, a fresh dining concept from Darden Restaurants, parent company to Olive Garden and other restaurant chains. Nothing on the Seasons 52 menu has over 475 calories, a requirement that leads to guiltless mini-desserts. The upscale [...]

Dane County, Wisconsin likely has more organizations focused on environmental improvement per square foot of geography than any other county in the USA. An early member of the “green community” was Sustain Dane. Like many non-profits, Sustain Dane grew out of the values of founders who shared a drive to make the world a better [...]

Milwaukee Gateway Aerotropolis Corporation demonstrates a great example of inter-governmental and government-business cooperation. It also provides an important example of how government can help to advance job creation. The Airport Gateway Business Association, the City of Milwaukee and seven other municipalities, Milwaukee County, General Mitchell International Airport and The Port of Milwaukee are key stakeholders [...]